Fees and Policies

For all services a project agreement will be signed by both parties. This document will outline the scope of the project and the costs.

Fees are negotiable and may be based on a project estimate, an hourly rate, or a rate per word, depending upon the scope of the project. Crystal offers reduced rates to non-profit organizations. Other details are listed below. The Professional Writers Association of Canada offers professional fee guidelines at pwac.ca.

Privacy Policy

See Privacy Policy for more information.

Research Time

An estimate of research time is provided as part of the project plan. Research time is billable at the standard rate.


All documents are delivered in the format agreed to at the beginning of the project. Standard formats include HTML, PDF, Word, and image files for social media (.jpg or .png).

Hard Copies

If you want a project delivered in hard copy, indicate this on the project agreement. All printing charges will be billed to you, in addition to the other project costs.

Review Time

Each project agreement includes a timeline that allows for your review of the finished product. The project agreement also includes time for implementation of any suggested changes. The project agreement will specify the hourly rate for any work beyond that agreed to in the original project plan.


Payment schedules vary, depending on the length of the project. An advance of 30% is required. Payments by cash or cheque are accepted. Late payments (beyond 30 days) are charged interest at 3% per month.